Securelinx provides enterprise grade support to organisations throughout Ireland. Our engagements cover short, medium and longer-term activities from once-off assistance to long term on-going strategic support partnerships where we act as a key trusted advisor and influencer for large Linux infrastructures.
Securelinx provides support for various Linux distributions including – Red Hat, Centos, SUSE, Ubuntu, Debian and others. As a Premier Business Partner for Red Hat and Platinum level Parter for SUSE, customers know we also have the option (if ever required) of direct escalation of customer-relevant issues in all matters relating to their Linux systems.
Typical support services offerings from Securelinx include:
- Help Desk / Phone Support
- Remote connectivity to supported systems
- On-site support assistance
- 24 x 7 monitoring and automated alerting
- Ticketing and scheduled monthly reporting on issues
- Full Managed Service provision
Securelinx vendor partnerships have been achieved by way of specialist technical certifications. Our customers are therefore assured that all our Linux support services are provided to best practice standards. Our expertise, breadth of experience and partner relationships are key differentiators that all bring tangible benefits when supporting Linux infrastructures.
For more information about how Securelinx can help you with Support Services contact us today.